Hi Rosemarie,
thanks you for your quick reply. I will send you the viewing card in a secure way to the address in your email below.
thanks for your helpful customer service for the past 5 years.
I'd be happy to be a reference point for your potential customers in Hungary, if need be.
best,
barna



Hi Bob, For your info, the box was delivered, installed and everything is working great with a 1 metre dish! Doug



Thank you for the prompt update to include movies. We have been delighted with the service we have had from you and would be happy to recommend you to anyone else here in Zagreb. It is good to be connected to Sky ( a little touch of home - especially for my children). We had an excellent local engineer fix up our satellite for us - took all of 45 mins to get everything up and running.
Thanks once again. Sandra



Everything is working perfectly! Thank you for all your help with this. You have been great to work with!
Elena

You're a wizard! "Up the British" (I saw that in a movie, and hope it is a compliment), and thank you very, very much.
Jeffrey

Bob
The digibox arrived yesterday. That was a very good service.
Congratulations.
Eduardo

To whom it may concern,
Thanks again for the fast service and sorry you had to call as my hand writing is horrible. My wife thanks you as well! We spent 4 years in Germany and kept thinking that we would buy the satellite stuff and never did. When we moved to SHAPE, Belgium I found your service via a friend at work and had the form filled out prior to having a place to live. That is how certain I was that we were getting satellite!
Thanks again

Erick Thek
Bob,
Thank you very much for our order. We've got the system up and running with no problems. I will be sure to recommend your company to my friends!
Regards,
Lisa

Dear Bob,
Thankyou for your confirmation by mail so quickly that our order for the digibox was being processed.
It has arrived as you stated this morning at an early hour which is great as then my wife does not need to stay in all day. Very good news !
Tim

Hi,
just letting you know the viewing card works like a charm, thank you very much! We are very satisfied with you're friendly help and customers service.
Elke

thanks for your speedy reply,
i live in Belgium and i wanted 2 check that the veiwing card would work here with the Sky+ Digibox i have, i think your service has been a great remedy to the trouble we've been having with getting a card through the UK, very difficult!i will be recommending your service to others with the same problem,thanks Andrew Erlam

Thanks very much. I have been advised my office that the package (cards) is on my desk. Thanks very much for the excellent service. Could you tell me that hours on which I can call you to set up the system??

Don



I am very pleased at the promptness at which my order was dispatched to Greece, and when I called the next day to have the card activated it was done very quickly which allowed me to view all the sports programs on Saturday. The service and telephone instructions were friendly and precise, and I felt that I was being treated as a special client, I will have no hesitation about recomending Solsat to anyone who needs a system.
James

Hi Bob
I would like to inform you that your service here in Athens has been a lifesaver for me and my family these past few months, so thanks for everything. We are leaving Greece on April 15th - so I would like you to cancel my service. I am giving the box to a friend who lives nearby - who will be calling you to set up service for them. Please let me know what, if anything I need to do. Thanks again for providing a good service to the expat community.
Regards - Greg



I arrived back in France to find the Samsung working wonderfully! We had it installed by a local electrician who, in the end, aligned the satellite to Astra 1D. But it's working really well and I'm so happy to have BBC at last. Many thanks for your efficient service. I am recommending you to my British friends here ! Best regards,
Kate

Thank you Bob.
I appreciate your approach to customer service. We look forward to receiving our SKY stuff.
James

I would love to put an article and recommendation for Solsat on my site, but I lost the link information you sent me previously when my computer crashed a few months ago. If you could re-send it, I will get it on right away.
Liesa

Thanks for your message. Have taken note. Please note also that I have informed my colleagues here in Paris of your services. Already the Ambasador of Namibia has received his SKY Digibox and I am helping him to have it installed. More colleagues will follow. So I have earned so far one month free viewing!
Regards,
Ambassador Juma Mwapachu.

Thanks for your reply and answers to my questions!
We plan to move from the U.S. to Montbonnot, France on November 21st.Can I place an order from the U.S. for delivery on the 21st, or can you ship the box to a friend in the neighborhood prior to the 21st?
Thanks Again, John

Hi Bob -
We had the installer come out today and the box is working wonderfully.regards
Matt

Dear Bob
The eagle has landed! You certainly are well organised.
Thanks again and merry Christmas to you.
Regards,
Carleen

Hi bob,
A Happy New Year to you too and thank you very much for a quick response and the guidance as to how i can track my shipment on the internet. But hey! this lady is suffering from a high level of phobia for the intenet and the digital world and would therefore just wait for the arrival of the digibox on Tuesday. I trust and take your word as guarantee that i will receive it on tuesday.

Thank you once again
best regards
vehepa

I have recently bought a sky package, viewing card and set top box from you for my new house Near Auch, South West France. It arrived on time, was easy to install and I am very happy with the service, so thank you for that.
Nick

Dear Bob,
Thankyou for such a prompt reply. Dish problem now sorted and reception back to normal. I must admit that Solsat have really been impressive with the speed with which you all respond to any problems or queries we may have had. I wish everyone in business were as conscientious as you lot!!!
Thanks once again
Mai Barrett.



Thanks again for all that you have done for assisting me with everything and for the wonderful service that Solsat has provided for my family over the past several years.
Thanks again,
Janice Cottingham

Dear Rosemarie,thank you very much for for your prompt help! Everything works perfectly again now and everybody is happy!!I must say I am very much impressed with the service offered by Solsat in your person. It seems a distance of a few thousand miles is no reason not to offer excellent service (I've seen a lot worse from companies here just around the corner..).
Thank you again and have a nice day
Regards
Hans Geiger

Bob,
The box arrived this morning and works like a charm. We are happy campers. Please advise of any additional action I need to take (if any) to keep our Sky subscription current over the coming months.
Thanks for the prompt service.
Gaines Johnson

Wow, what a great customer service. I just faxed the application late last night.I'm already impressed!!!!
Susanne

Thank You Bob,
We are curious to see if the box will make it here until tomorrow, tracking at TNT doesn't work yet. Installer will be here Wed. so we can"t await enjoying the new TV program variety.Thank you for your work and support on all open questions.We will definetly recommend you in the big American Comunity and I am sure you will get some more orders in soon. Regards.
Katherine

Just to let you know UPS delivered the box today. I had the dish aligned in about 10 minutes (found the German (astra-3?) satelite first) using the guide at www.satelliteforcaravans.co.uk. The card started working fine when I inserted it the correct way up (ahem ahem). I will definitely recommend you to friends.
John

Dear Bob!
Thank you for this amazing quick delivery! one question though will I need a special dish for my reciever??
Once again thanks.
kind regards
uli

Thanks, Bob.
Received the box and card on Friday around noon. My husband was able to install everything and we are now enjoying English TV! Yeah!! Bottles of celebratory wine were opened at dinner, yesterday.
Thanks for everything.
Gayle

Dear Solsat.
Many, many thanks for a fantastic service. I ordered the box late Saturday evening and it arrived at 09:00 am the following Tuesday. Plugged it in and everything works great - the picture quality & signal strength are better than my old box, too. In these days of companies stressing that customer service is of utmost importance, while at the same time only paying lip service to the idea, it's nice to come across a company that delivers exactly what it advertises.
Once again, many thanks for an outstanding service. I wouldn't hesitate in recommending Solsat to anyone interested in getting connected to Sky.
Best regards, Jon Gibbons



Hi Bob
thanks for that info.
I am happy to say the I have been fine tuneing my dish yesterday, now I get all channels with no break ups in picture here in Bergen, Norway with a 80 cm dish. so if you ever get some Norwegians asking for info you know what conditions they can expect !
Best regards
Glenn

Hi!!!
Today I got the package and it is now up and running perfectly
Thank You
Rune

Merry Christmas and Happy New Year to you. I hope you have a prosperous year.As for a local english speaking newspaper, we dont have one, can you believe that!
I am talking to several people about signing up, they are just not committed to TV as I am. But am still working on it.
Cheers
Todd

Hi Bob,
I adjusted my lnb, and now its fine!!! *:)
Let me also comment you on extremely fast and good support! Every time I have sent you an e-mail I have recieved an answer almost within ten minutes, this is really good!!!
Keep up the good work!
Regards
Geir.



My name is Jose Maria Pelaez Rodelgo, and am already your client.
I have watch an Tv ad informing that all Sky Digital viewing cards are going to expire and new ones will be sent to everybody. Do you know anything about it.
Once again thank you very much for your very good service and reliability.
Best regards



dear bob/rosemary
just to let you know i got the box and it works great i have been re-connected to premier channels again no problem-many thanks(they did as per standard practise take the serial no of the box this is ok i take it )
i wish you the best of luck and if you ever need a reference or if there is anything i can re the nordic market just let me know regards
Richard(a satisified customer)



Hi Bob
It's great everything works fine, thank you very much. I hope we will not have the same problems as I have with my last provider from Switzerland.One other thing I have to tell you. I've checked a lot of Providers around, but your site was the best! Simple, but it tells me everything I need to know.
Congratulations! Rolf



Dear Bob,
I wish you have a nice Merry X-Mas with your Family. How are you? I hope everything fine with you. I wish you all the best to you.
King Regards,
Sevim Kalemkoy



Dear Bob,
Further to our conversation, hereby I would like to confirm that we have been using Solsat Satellite services in the territory of Serbia and Montenegro (SCG). Also, we are very happy with the services you provide. The only disappointing thing is that we cannot watch BBC channels any longer and that Disney and ITV are still not available for us.
Is there a hope that situation will change in that respect?
Thank you in advance for taking care of our little problem today.
All the best, Sandra



Solsat has been a great service for my wife and I since my professional basketball career has taken me to Italy.
Bob was very helpful and prompt throughout the entire process of bringing us English television to our small Italian community.
Solsat has been readily available to answer any of our questions.
We will definitely use Solsat again if my career takes us to any other destination."
Luke

While working in a remote location in Europe with little to no English speaking TV
I would like to thank Bob for answering any queries and showing a great deal of patience when contacted by myself, Bob gave help and excellent guidance while choosing and installing the satellite system over here in Sardinia (Italy).
I'm now watching all my favourite channels
Once again Cheers Bob
Andy